Returns & Exchanges
At McSport, we want to ensure you are fully satisfied with your athletic gear, which is why we offer a 30-day hassle-free return policy on all unused items in their original packaging.
Initiate Your Request
Log into your McSport account or use our guest portal to select the items you wish to return and receive a unique Return Authorization Number.
Pack Your Gear
Securely place your items in their original packaging, ensuring all tags are attached and the Return Authorization Number is clearly marked on the outside.
Ship It Back
Drop off your package at any authorized courier location using our prepaid shipping label or choose your preferred tracked shipping method.
Receive Your Refund
Once our warehouse team inspects your returned equipment, we will process your refund or exchange within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing